Welcome to AM Climate, located in Dearborn, Michigan. We provide a variety of HVAC services, including installation, repair, and maintenance. Protecting your personal information is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our perspectives and practices regarding your personal information and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

a. Personal Identifiable Information:

When you engage our services, we may collect personal information such as your name, address, email address, phone number, and payment details.

b. Technical Data:

We collect information about your computer and Internet connection, including your IP address, operating system, and browser type, for system administration and to create reports.

c. Device Information:

We may collect information about the type, make, and model of your HVAC system, particularly if you submit it for repair or service.

d. Service Usage Information:

Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.

e. Communication Data:

If you contact us, we may keep a record of that correspondence.

2. Use of Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our services.

Improve, personalize, and expand our services.

Understand and analyze how you use our services to develop new products, services, features, and functionality.

Process your transactions and manage your orders.

Send you updates, newsletters, and marketing materials that may be of interest to you.

Respond to your comments, questions, and provide customer service.

Monitor and analyze usage and trends to improve your experience with the services.

Prevent fraudulent transactions and protect our customers and business.

Comply with legal obligations and enforce our agreements.

3. Disclosure of Your Information

We may share your information in the following situations:

a. With Third-Party Service Providers:

We may share your information with trusted vendors, service providers, contractors, or agents who perform services for us or on our behalf.

b. Business Transfers:

In the event of a merger, sale, or asset transfer, we may transfer your information to a third party, in which case that entity will assume the rights and obligations as described in this Privacy Policy.

c. Legal Obligations:

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

5. Policy for Children

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it as soon as possible.

6. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature that you can activate to signal your privacy preference. We do not currently respond to DNT signals.

7. Options Regarding Your Information

You have several options regarding the use of information on our services:

a. Access and Update Your Information:

You may review, update, correct, or remove your personal information by contacting us directly.

b. Marketing Communications:

You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us.

c. Cookies and Similar Technologies:

Most browsers accept cookies by default. You can usually set your browser to remove or reject cookies.

8. International Data Transfers

AM Climate is based in the United States. If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries.

9. Retention of Information

We will retain your personal information only for as long as is necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws regarding your personal data, including the right to access, correct, erase, restrict processing, and object to processing. To exercise these rights, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites. We encourage you to review their privacy policies before providing any information.

12. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us:

AM Climate

Phone: 313-656-1426

Email:

[email protected]

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

By continuing to use our services after any changes to this Privacy Policy, you acknowledge and agree to the updated terms of the policy.